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频率uently Asked Questions

Please see the list below for frequently asked questions regarding the Texas A&M University College of Engineering's Bring Your Own Device (BYOD) program and policies.

Bring Your Own Device General Questions

Purchase Questions

Software Questions

Help Desk and Repairs


Is a device really required?

Yes, your engineering education requires a computer to complement the course instruction.


If I own or choose to purchase a device noton the BYOD-approved list, will I be able to use it and receive support from the BYOD help desk?

Approved devices will receive hardware and software support from the BYOD help desk within the Texas A&M University College of Engineering. Devices not on the list may not run the required engineering software needed for your program of study. Therefore, we can’t guarantee support for these devices.


Why are there specific requirements for my device?

These specifications ensure that the needs of an engineering student are met throughout a four-year degree plan. The BYOD device list allows the College of Engineering to easily support the hardware and software for these devices. The BYOD help desk can only guarantee the performance and support forthese listed devices.


有迪fference if I purchase an Apple MacBook Pro or a Windows device?

Many advanced engineering programs only run on the Windows operating system. If you decide to purchase the Apple MacBook Pro, you will need toBoot Camp the Macto run the engineering application.


How can I be considered for financial aid to purchase a computer?

For financial aid recipients, the purchase of a computer device can be considered in your cost of attendance. To request this, please complete the Request to Change Cost of Attendance form for scholarships and financial aid. Submission of documentation does not guarantee additional aid will be awarded to you — in certain situations, you may not be eligible for additional funding.


Who should I contact regarding questions about my purchase?

  • HP laptops are being sold by Avinext. To contact Avinext sales regarding your purchase, call 979-595-2799.
  • Dell laptops are sold by 12thMan Technology. To contact 12thMan Technology at the MSC regarding your purchase, call 979-314-0537, emailmsc@12thManTechnology.comor visit the MSC 12thMan Technology location in the basement of the MSC on campus.
  • MacBook笔记本电脑正在出售的12thMan Technology. To contact 12thMan Technology at the MSC regarding your purchase, call 979-314-0537, emailmsc@12thManTechnology.comor visit the MSC 12thMan Technology location in the basement of the MSC on campus.
  • Lenovo laptops are sold by Avinext. To contact Avinext sales regarding your purchase, call 979-595-2799.
  • Microsoft laptops are sold by 12thMan Technology. To contact 12thMan Technology at the MSC regarding your purchase, call 979-314-0537, emailmsc@12thManTechnology.comor visit the MSC 12thMan Technology location in the basement of the MSC on campus.

Will all software be free to students?

All software is available for free, with the exception of the Windows license for Mac users.


Can I get my free software prior to arriving on campus?

Yes. Once enrolled at Texas A&M University, you may visit theSoftware Centerto obtain the software. A student is considered enrolled at Texas A&M after attending the New Student Conference or Transfer Student Conference.


If my device breaks, what is the process for repairs?

For repairs on approved devices, contact theBYOD Help Deskto diagnose problems.


Who do I contact when software does not run on my machine?

For software inquires, please contact theBYOD Help Deskfor assistance.

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